Take Heart Today – A Dose of Encouragement Privacy Policy

Effective Date: 1 April 2026
Website: https://doseofencouragement.com/
Operated By: Rock the Planet Ministries NPC
Parent Ministry Website: https://rocktheplanet.org.za/
Email: admin@rocktheplanet.org.za

1. Introduction

Dose of Encouragement is a ministry platform operated by Rock the Planet Ministries NPC (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our websites, subscribe to newsletters, contact us or interact with our ministry resources.

2. Information We Collect

We may collect the following information:

  • Name and surname
  • Email address
  • Phone number (if submitted)
  • Information submitted through contact forms
  • Newsletter subscription information
  • Analytics and website usage information
  • IP address and browser/device information
  • Information voluntarily provided through comments or messages

3. How We Use Your Information

We use personal information to:

  • Respond to enquiries
  • Send newsletters or ministry updates
  • Provide resources and ministry content
  • Improve website functionality and user experience
  • Monitor website performance and security
  • Maintain records related to ministry operations
  • Comply with legal obligations

4. Legal Basis for Processing

We process personal information based on:

  • User consent
  • Legitimate ministry interests
  • Legal obligations
  • Voluntary interaction initiated by users

5. Sharing of Information

We do not sell personal information.

We may share information with trusted third-party service providers including:

  • Email marketing providers
  • Website hosting providers
  • Analytics services
  • Security and spam prevention services

These providers are required to maintain appropriate confidentiality and security measures.

6. Cookies and Tracking Technologies

Our websites may use cookies and similar technologies to:

  • Improve website functionality
  • Analyse website traffic
  • Remember user preferences
  • Enhance user experience

Please refer to our Cookie Policy for more information.

7. Data Security

We take reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access or disclosure.

However, no online system can guarantee absolute security.

8. Retention of Information

We retain personal information only for as long as reasonably necessary for ministry purposes, legal obligations or legitimate operational requirements.

9. Your Rights Under POPIA

You have the right to:

  • Request access to your personal information
  • Request correction or deletion of your information
  • Withdraw consent
  • Object to processing in certain circumstances
  • Lodge a complaint with the Information Regulator

10. External Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

11. Children’s Privacy

We are committed to safeguarding children and families. Parents and guardians are encouraged to supervise online interactions involving minors.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be published on this page.

13. Contact Information

For privacy-related enquiries, please contact:

Rock the Planet Ministries NPC
Email: admin@rocktheplanet.org.za